This notice explains what Monstrè collects when you visit monstre.ai, send the project form, chat with Momo on Telegram, or email us, why we collect it, and what you can ask us to do with it. It is written to meet our obligations under Singapore's Personal Data Protection Act 2012 (PDPA).
Who we are
Monstrè is the trading name of Monstre Pte. Ltd. (UEN 202233181G), a company registered in Singapore. We design, build and maintain websites for businesses, and we operate the website at monstre.ai and the Telegram assistant Momo at @monstreai_bot. For anything in this notice, write to our data protection contact at hello@monstre.ai.
If you only visit the website
We collect nothing ourselves. The site sets no cookies, runs no analytics, and has one project form, described below. It is served by Cloudflare, which keeps standard server logs (your IP address, browser type, the pages requested and when) to run and protect the service. Cloudflare's handling of those logs is described in its own privacy policy.
If you send the project form
We collect your name, email address, business name, message, and any phone or WhatsApp number you choose to provide. We use this information to understand your request, reply to you, and prepare a website proposal.
Cloudflare Turnstile checks the form for spam. Cloudflare receives technical information such as your IP address and browser details to perform that check. The form sends your message to our human inbox through Cloudflare Email Workers. We keep it while we discuss your project and for normal business records if you become a client.
If you chat with Momo on Telegram
Momo is an AI assistant that replies in a Telegram chat. It is a conversation only: it has no tools, cannot read your files, and cannot change any website. Here is exactly what happens.
What we collect
- Your Telegram user ID, display name and username, which Telegram sends with every message.
- The text of your messages and the replies Momo sent you.
Why we collect it
- To read your message and send a reply. Momo cannot answer without it.
- To keep the conversation going within a session.
- To understand what people ask Momo, so we can improve it.
Who else sees it
To generate a reply, the text of the conversation is sent to Z.AI (Zhipu AI), the provider of the model Momo runs on. Z.AI processes messages outside Singapore. Telegram itself handles delivery under its own privacy policy.
How long we keep it
Conversations are stored on our server. A daily cleanup deletes sessions that have been inactive for more than 30 days. Momo keeps no memory between conversations. To have a conversation deleted sooner, message hello@monstre.ai with your Telegram username or user ID so we can identify the conversation.
If you email hello@monstre.ai
That address goes straight to a human inbox. We keep your message for as long as we are talking to you, and use it only to reply and to follow up on what you asked.
How we protect it
Telegram conversations are stored on a server we rent in the European Union, with access limited to Monstrè staff who need it. No system is perfectly secure, so please do not send Momo anything you would not be comfortable having stored.
Please don't send us
- Passwords, card numbers, NRIC or passport numbers, or anything covered by medical or legal confidentiality.
- Other people's personal data unless you have their consent to share it with us.
If you do, we will treat it under this notice and delete it on request, but we would rather not receive it in the first place.
Your rights
Under the PDPA you can ask us to:
- Tell you what personal data we hold about you and how we have used it.
- Correct anything that is wrong.
- Withdraw consent for us to keep using it, which usually means deleting it.
Write to hello@monstre.ai. We answer within 30 days. If you are not satisfied with our response, you can complain to the Personal Data Protection Commission of Singapore at pdpc.gov.sg.
Changes to this notice
When we change how we handle data, we update this page and the effective date at the top. Significant changes affecting people who use Momo will be reflected in its Telegram notice.
Contact
Data protection contact: hello@monstre.ai or help@monstre.net
Monstre Pte. Ltd.
12 Woodlands Square, #06-71
Singapore 737715